Refund Policy

Introduction

At Britdna Originals, we are committed to providing high-quality TPE 3D Car Mats and Neck Rests. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions under which refunds will be granted.

Returns

You have 30 calendar days from the date of purchase to return an item. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the receipt or proof of purchase.

Refund Process

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be processed may vary depending on your payment provider’s policies.

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Refundable Items

Several types of goods are exempt from being returned. Non-refundable items include:

• Products that have been used or damaged after delivery
• Custom or personalized items
• Items purchased on clearance or sale

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at [your email address] with details of the defect or damage.

Contact Us

If you have any questions about our Refund Policy, please contact us at:

Britdna Originals
Email: [contact@britdnaoriginals.com]
Phone: [+44 7988591235]
Address: [28A, Courtney ways, South Gloucestershire, Kingswood, Bristol BS15 9RE]

Thank you for choosing Britdna Originals. We value your satisfaction and are committed to providing you with the best products and customer service.